Privacy Policy

Durva International Trading (OPC) Private Limited

Durva International Trading (OPC) Private Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how your information is collected, used, stored, and protected when you visit or use our website (“Site”).

By accessing or using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

As part of the registration, inquiry, or interaction process on our Site, we may collect the following information:

  • Personal details such as name, email address, mobile number, and contact details
  • Postal code, address, and demographic information such as age, gender, occupation, and education
  • Information related to your interaction with the Site, including:
    • Pages visited
    • Links clicked
    • Number of visits
    • Browsing behavior and related analytics data

2. How We Collect Information

We collect information only through voluntary actions, such as:

  • Registration forms
  • Online inquiries
  • Surveys or feedback submissions

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

We and third-party service providers (including Google) may use cookies and similar technologies such as:

  • First-party cookies (e.g., Google Analytics)
  • Third-party cookies (e.g., DoubleClick)

These cookies help us analyze traffic, improve user experience, and deliver relevant advertisements.

3. Use of Information

The information collected may be used for the following purposes:

  • To provide and improve our products and services
  • To personalize your experience on the Site
  • To respond to inquiries and provide customer support
  • To share promotional offers, updates, and marketing communications
  • To conduct surveys, contests, or promotional campaigns
  • To maintain transaction records as required by law
  • To display relevant advertisements through platforms such as the Google Display Network

You may opt out of personalized advertising through Google’s Ads Preferences Manager.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only in the following circumstances:

  • With trusted business associates or partners, strictly to provide services requested by you
  • When required to comply with legal obligations, court orders, or government requests
  • To investigate or prevent fraud, unlawful activity, or security threats
  • To enforce our terms of use or defend legal claims

Financial information, if collected, is used only to complete transactions and for no other purpose.

5. Data Security

We implement appropriate physical, electronic, and managerial safeguards to protect your information from unauthorized access, misuse, or disclosure.

Access to personal information is limited to authorized personnel on a need-to-know basis. However, while we strive to protect your data, no method of transmission over the Internet is completely secure. By using the Site, you acknowledge this risk.

6. Your Choices and Rights

You may choose not to provide certain information; however, this may limit your access to some features or services.

You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.

7. Updating or Correcting Information

You may update or correct your personal information through the Site.
If you lose access details or require assistance, please contact us at:

📧 sales@durvainternational.com

8. Policy Updates

Durva International Trading (OPC) Private Limited reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site.